1. Tell us what you need
Email a short description of the everyday technology problem. Never send passwords, PINs, sign-in codes, card details or banking information.
Friendly one-to-one help
Technology made easier, at your pace.
Get one-to-one help over a video call for everyday problems with your phone, computer or printer. We work through the problem with you, helping you feel more confident using your technology.
Email us about tech helpHow the service works
2. Agree on the help
If the request is suitable, we confirm the session goal, maximum duration and exact fixed total before arranging an appointment.
3. Meet by video call
Support is delivered one-to-one over Zoom. No payment is required before the call; the agreed total becomes due after the session ends.
Clear service and pricing
Everyday technology help
We help with small, clearly defined problems involving phones, computers, printers and similar personal technology.
Sessions start at $29
A typical small task is up to 30 minutes. We always confirm the exact fixed total and maximum duration before an appointment.
Customer-controlled support
We do not ask for passwords or security codes, and video calls are not recorded. You remain in control of screen sharing and remote access.